Leadership, Trust

How to Start a Difficult Conversation Without Making It Worse

During a recent keynote, someone asked me, “What’s your #1 tip for engaging in

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Leadership, Life Lessons, Relationships, Trust

Trust Lives Below the Surface

I had the privilege of being the keynote speaker at three Buffalo Wild Wings

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Leadership, Life Lessons, Relationships, Trust

You Need to Be Bored

You need to be bored. We chase stimulation to feel alive, but it’s often

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Leadership, Trust

Why Your Best Friend at Work Might Matter More Than Your Boss

Because work isn’t just about what you do. It’s about who you do it

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Leadership, Relationships, Trust

One Glimpse Can Cost You Everything

Every single day, people catch glimpses of us.  And whether we like it or

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Leadership, Relationships, Trust

What a Hospital Visit Taught Me About Trust & Great Customer Experiences

I’m 45. It was time. Colonoscopy. (Not exactly a bucket list item.) But what

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